Shipping Policy:
- We deliver across Pakistan via reliable courier services.
- Orders are processed within 1-2 working days after confirmation.
- Delivery time is 2-5 working days depending on your location.
- Shipping charges are calculated at checkout and displayed before payment.
Return & Refund Policy:
- If you receive a damaged or wrong item, please contact us within 3 days of receiving your order.
- Items must be unused and in original packaging to be eligible for return.
- Refunds or replacements will be processed within 5-7 working days after we receive the returned product.
- We do not accept returns for customized notebooks unless there is a quality issue.
- For any questions regarding shipping or returns, contact us at admin@kitabmall.com or WhatsApp 0321-8442931