Last updated: June 2026
This Privacy Policy explains how Kitab Mall (“we”, “us”, or “our”) collects, uses, and protects your information when you use the Kitab Mall mobile application (the “App”) and our website at kitabmall.com. By using the App, you agree to the practices described in this policy.
Information We Collect
The Kitab Mall App displays our online store (kitabmall.com) within the App. We may collect the following information:
- Information you provide: When you create an account, place an order, or contact us, you may provide your name, email address, phone number, delivery address, and order details.
- Automatically collected information: Basic device and usage data such as device type, operating system, and general activity needed to operate and improve the App and website.
How We Use Your Information
- To process and deliver your orders
- To provide customer support and respond to your enquiries
- To operate, maintain, and improve the App and website
- To send you order updates and important service information
Sharing of Information
We do not sell your personal information. We may share information only with trusted service providers who help us operate our business (such as delivery and payment partners), or when required by law. These parties are only permitted to use your information to perform services on our behalf.
Data Security
We take reasonable measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The App is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Third-Party Links
The App and website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Kitab Mall
Email: alhidayahacademics@gmail.com
Website: https://kitabmall.com